What We Collect and How We Use It
Privacy Policy
Last Updated: September 5, 2025
At Speed Lube, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our websites (https://www.speedlubeoilchange.com and https://members.speedlubeoilchange.com) or services, including SMS notifications and our Elite Membership Program.
Information We Collect
We may collect and process the following data about you:
Information You Give Us
Personal Information: Name, phone number, email, membership status, and vehicle details (e.g., make, model, year, service history) provided during booking, sign-up, or membership enrollment (e.g., via https://members.speedlubeoilchange.com/gas-engines).
Payment Information: Credit card details and billing address for membership or service payments.
Website Usage: IP address, browser type, time zone, operating system, and pages visited, collected via cookies (see Cookie Policy below).
Information We Collect Automatically
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
- Usage Data: How you use our website, products, and services.
Information We Receive from Other Sources
- Third-Party Sources: We may receive information about you from third-party service providers or business partners.
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Use Your Information
We use the information we collect in the following ways:
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Send SMS appointment confirmations, reminders, rescheduling options (e.g., reply CHANGE), and promotional offers (up to 4 messages/month, message and data rates may apply) from +1 435-922-4895, including exclusive offers for Elite Members (e.g., 10% off add-on services, priority scheduling).
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Process bookings for oil changes, maintenance services, and membership benefits.
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Manage your Elite Membership Program account, including auto-renewal and cancellations.
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Improve our websites, products, and services.
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Communicate service-related updates, invoices, technical notices, and security alerts.
NON-marketing SMS Disclosure: By submitting this form, you agree to receive automated notifications about the Elite Membership Program from Speed Lube at the phone number you provided. Reply HELP for assistance or STOP to opt out of receiving messages. Message frequency varies. Message & data rates may apply. For more details, view our Terms and Privacy Policy. Program Description for NON-Marketing: order status, shipping updates, security alerts, account activity, important announcements, event reminders, appointment reminders.
Marketing SMS Disclosure: By submitting this form and signing up for texts, you consent to receive marketing messages from Speed Lube about the Elite Membership Program. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Reply HELP for assistance or STOP to opt out of receiving messages. Privacy Policy & Terms.
Data Sharing
Service providers (e.g., SMS platform providers like GoHighLevel) to deliver messages and process payments.
Legal authorities, if required by law.
No personal information is shared with third parties for marketing purposes, except as noted above.
Data Security
We use administrative, technical, and physical security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
Your Data Protection Rights
Access: Request copies of your data.
Rectification: Request correction or completion of inaccurate/incomplete data.
Deletion: Request deletion of your data, subject to legal obligations. Contact us at +1 435-652-9560 or info@speedlubeoilchange.com to exercise these rights.
Cookie policy
Our websites use cookies to enhance user experience. You can disable cookies in your browser settings, but this may affect site functionality.
Third-party links
Our websites may link to third-party sites. We are not responsible for their privacy practices.
Changes to this Policy
We may update this policy. Changes will be posted on https://www.speedlubeoilchange.com/privacy-policy with the updated date.
Contact us
For questions or to exercise your rights, contact: Speed Lube 435 N 1680 E St. George, UT 84790 Phone: +1 435-652-9560 Email: info@speedlubeoilchange.com.